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Billing and repayments FAQ
How to Review or Change my Autopay (eDDA) Settings?
How to Review or Change my Autopay (eDDA) Settings?

Need a reminder or looking for a change? Implement it with a few clicks.

Angel avatar
Written by Angel
Updated over a week ago

As an admin or owner for your Reap account, you have permission to view and manage your organization's electronic Direct Debit Authorization (eDDA) status and repayment amount.

To check your eDDA status and repayment amount

  1. Go to Dashboard -> Settings -> Organization Settings -> Bank Account

  2. Under the "Autopay Setting" section, you will see the direct debit amount currently set for your repayments as well as the eDDA status.

To change the direct debit amount preference

  1. Click the direct debit amount dropdown

  2. Select a new repayment amount option

  3. Click "Save" to confirm

To stop autopay or change the linked bank account

  1. Contact Reap Customer Success at [email protected] and our team will assist you to terminate the autopay feature.

  2. After the completion, if you need to set up autopay again in the future, you can set up eDDA from the Reap dashboard again.

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