Who are required to submit IDs upon account opening?
- Significant controller (e.g. Ultimate Beneficial Owners, or UBOs) of the account-opening entity.
- Read more about beneficial owners and significant controllers here.
- Reap Account Representative/ PPTA (person purporting to act on behalf of the client or entity) - The authorised person in charge of managing the Reap account. This person can be your Finance Manager, HR Manager, or Admin Personnel and does not necessarily have to be a Director or a UBO of the account-opening entity.
What type of IDs are accepted?
- A valid (non-expired), government-issued passport with the bearer’s photo.
- A valid (non-expired), government-issued ID (front and back) with the bearer’s photo.
What forms of the ID or passport copies are accepted?
- Reap prefers a photo of the original copy of the IDs or passports, in JPG/JPEG/PNG format only.
- Alternatively, you can upload a Certified True Copy (CTC) of the passport or government ID of your UBOs and your Business Representative (Reap account representative).
How to submit ID or Passport during Reap account opening?
- Choose the Passport/ID issuing country/region.
- Take a photo (preferably on mobile) or upload a photo of the relevant person’s ID or passport from your device (desktop or mobile).
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Important points to note before uploading or taking a photo of the IDs or passports:
- Use a photo of the original copy of the IDs or passports, not a scanned copy or photocopy.
- Take a clear photo of your ID or passport with all four corners visible.
- Ensure no watermarks are present.
- Do not edit the picture (e.g., adjust the colour) as it could be detected as digital tampering.
- The photo must be in colour; black and white photos are not acceptable.
- All information must be readable in the photo.
- Ensure there are no glares in the ID or passport photo.
- Photos of the original ID or passport are preferably in JPEG format.
What happens if the submitted ID verification fails?
- If you are prompted to resubmit again during the application, do ensure your ID or passport photo meets all the above-mentioned specified requirements before re-uploading the photo.
- Our Onboarding or Compliance team will reach out to you and provide a new link for you to re-upload a specific individual’s ID or passport if the review team finds out that your ID or passport photo did not meet our requirements after you had submitted your application.
- Alternatively, you can send over a Certified True Copy (CTC) of the passport or government ID of your UBOs and your Business Representative (Reap account representative) to us via email at hello@reap.global, indicating your entity’s full legal name and account representative’s email.