Reap Pay
Recurring payment function
How do I edit a payment schedule?
Go to Payment management ( https://dashboard.reap.global/dashboard/payments ) to view all your Scheduled payments Select the Scheduled payments (marke...
How do I create a payment schedule?
Click “New Payment” at the top right of the Payment management screen ( https://dashboard.reap.global/dashboard/payments ) Select which recipient you’...
What are scheduled payments?
All Reap payments can be scheduled as a one-time or recurring payment for full automation. This schedule is based on the First payment arrival date, ...
Approval Features
How to Create an Approval Policy?
The approval feature is targeted to allow enterprises to have their approval authorisation process done in the Reap dashboard. To start with, we have ...
How to initiate a payment approval request to the company admin
Create a Reap Pay payment by filling in all the necessary details and submitting the payment. After the payment has been created, a pending approval ...
As the company admin, how do I review a Reap Pay payment that is pending approval?
💡 To better understand how the approval feature work, you can go to this interactive walkthrough . Upon receiving a request, a red circle with a num...
Reap Pay - Exports and Reconciliation
You can easily export the information related to your usage of Reap Pay from your Reap dashboard to help with your own reconciliation and reporting. Y...
How many currencies does Reap Pay support?
Reap Pay supports payments payout in 18 currencies , allowing you to pay with the existing funds in your account while recipients could receive funds...
How to Export Reap Pay Transaction
After logging into your Reap Dashboard, click on Reap Pay and then go to the Payments page. Select the payments your want to export your may tick ...
Reap Pay - Pricing and Fees
Do I need to pay an annual fee to use Reap Pay? No, Reap's payment processing service does not include any annual or hidden service fees. For complete...
How long does it take to process a payment?
Your payment will be processed as soon as you enter the credit card details, accurate payment details, and associated supporting documents. Typically,...
How to use Reap Pay with cryptocurrencies
The cut-off time for Reap Pay transactions initiated with cryptocurrencies is HKT 6pm . All transactions submitted after 6pm will be reviewed on th...
Can I create a payment with more than one Cryptocurrency?
Yes. If you fund your account in both USDC and USDT, you will have the option to pay with both currencies should you have insufficient funds to comple...
Can I cancel a payment?
Depending on the payment status, it may be possible to cancel a payment on Reap. Here's what you need to know: If you've created a Reap Pay request on...
When will I receive a refund for the cancelled payment?
Depending on different card issuing banks, the Reap Pay payment amount together with the transaction cost will be returned to your original payment me...
How to settle a bill with multiple credit cards
In this example, the bill was paid with 3 different cards of the user, therefore 3 different payments were created. User can separate the bill amount ...
Batch Payment Template Guide
For details regarding the fields within our batch payment template ,and what fields are required for what type of payments, please refer to the detail...
How to Add Funds to Your Reap Pay Wallet?
From this guide, you will learn how to add funds to your Reap Pay Wallet, find the wallet address, check the wallet balance, check your wallet funding...
Cancel a Draft or Scheduled Payment on Reap Dashboard
You can cancel a "draft", "scheduled", or "failed" Reap Pay request before it has been confirmed or processed. Go to https://dashboard.reap.global/da...
Restricted Expenses for Reap Pay
Payment categories listed below are not eligible for processing on Reap. If you're unsure, please feel free to shoot us a message at hello@reap.globa...
Who can I pay? Do they need a Reap account?
You can pay expenses relating to a good or service to anyone with a bank account. They don't need to sign up on Reap, and can be an individual or busi...
How does a credit card give me an interest-free period?
Reap Card statement cycle is 30-31 days, and the cardholder will need to make repayment before the 20th of every month. Depending on which day during ...
What if my payment is rejected?
You may not have sufficient credit on the card you wish to use or your bank has declined the transaction. Alternatively, the information for the recip...
What recipient information do I need to provide for Reap Pay transaction?
Reap Pay can help you effectively utilize your Reap Card/ or crypto funds to settle expenses that traditionally do not accept credit card payments. To...
How will I know when the payment is completed?
You will receive an email notification confirming the payment, and the status of the payment will update in your dashboard to completed.
How to create your first payment on Reap
Reap Pay can help you effectively utilize your Reap Card/ or crypto funds to settle expenses that traditionally do not accept credit card payments. To...