Reap Pay

How long does it take to process a payment?
Your payment will be processed as soon as you enter the credit card details, accurate payment details, and associated supporting documents. Typically,...
How to use Reap Pay with cryptocurrencies
The cut-off time for Reap Pay transactions initiated with cryptocurrencies is HKT 6pm . All transactions submitted after 6pm will be reviewed on th...
How many currencies does Reap Pay support?
Reap Pay supports payments payout in 18 currencies , allowing you to pay with the existing funds in your account while recipients could receive funds...
Can I create a payment with more than one Cryptocurrency?
Yes. If you fund your account in both USDC and USDT, you will have the option to pay with both currencies should you have insufficient funds to comple...
Can I cancel a payment?
Depending on the payment status, it may be possible to cancel a payment on Reap. Here's what you need to know: If you've created a Reap Pay request on...
When will I receive a refund for the cancelled payment?
Depending on different card issuing banks, the Reap Pay payment amount together with the transaction cost will be returned to your original payment me...
How to settle a bill with multiple credit cards
In this example, the bill was paid with 3 different cards of the user, therefore 3 different payments were created. User can separate the bill amount ...
Batch Payment Template Guide
For details regarding the fields within our batch payment template ,and what fields are required for what type of payments, please refer to the detail...
How to Add Funds to Your Reap Pay Wallet?
From this guide, you will learn how to add funds to your Reap Pay Wallet, find the wallet address, check the wallet balance, check your wallet funding...
Cancel a Draft or Scheduled Payment on Reap Dashboard
You can cancel a "draft", "scheduled", or "failed" Reap Pay request before it has been confirmed or processed. Go to https://dashboard.reap.global/da...
Restricted Expenses for Reap Pay
Payment categories listed below are not eligible for processing on Reap. If you're unsure, please feel free to shoot us a message at hello@reap.globa...
Who can I pay? Do they need a Reap account?
You can pay expenses relating to a good or service to anyone with a bank account. They don't need to sign up on Reap, and can be an individual or busi...
How does a credit card give me an interest-free period?
Reap Card statement cycle is 30-31 days, and the cardholder will need to make repayment before the 20th of every month. Depending on which day during ...
What if my payment is rejected?
You may not have sufficient credit on the card you wish to use or your bank has declined the transaction. Alternatively, the information for the recip...
What recipient information do I need to provide for Reap Pay transaction?
Reap Pay can help you effectively utilize your Reap Card/ or crypto funds to settle expenses that traditionally do not accept credit card payments. To...
How will I know when the payment is completed?
You will receive an email notification confirming the payment, and the status of the payment will update in your dashboard to completed.
How to create your first payment on Reap
Reap Pay can help you effectively utilize your Reap Card/ or crypto funds to settle expenses that traditionally do not accept credit card payments. To...