Reap Pay

How to create your first payment on Reap

Detailed step-by-step guide on how to make your first payment

Written by Olivia Lam
Updated over a week ago

How to create multiple payments at once with Batch upload

Step-by-step guide on uploading batch payments to Reap

Written by Karen Lai
Updated over a week ago

When will I receive a refund for the cancelled payment?

The payment amount together with the transaction cost will be returned to your credit card account in 3-5 business days.

Written by Felix Chung
Updated over a week ago

How to make an Insurance payment

Step-by-step guide on how to pay for your insurance with Reap

Written by Olivia Lam
Updated over a week ago

How will I know when the payment is completed?

After payment is completed, we will notify you through email. You can also check the update in your dashboard.

Written by Kevin Kang
Updated over a week ago

How to pay for public housing bills (Hong Kong Housing Authority)

Step-by-step guide on how to pay to Hong Kong Housing Authority

Written by Olivia Lam
Updated over a week ago

What recipient information do I need to provide for Reap Pay transaction?

Information you need to provide when using Reap Pay to make a payment

Written by Karen Lai
Updated over a week ago

How does a credit card give me an interest-free period?

Pay any expense with credit card through Reap. You can enjoy up to 58 days interest-free payment for any recipient.

Written by Kevin Kang
Updated over a week ago

How long does it take to process a payment?

Depending on your preference, your recipient will receive the payment via Reap Pay within 1 or 3 business days. ​

Written by Kevin Kang
Updated over a week ago

How many currencies does Reap Pay support?

Supported currencies of Reap Pay

Written by Daren Guo
Updated over a week ago

How to settle a bill with multiple credit cards

Step-by-step guide on settling bill with multiple credit cards

Written by Karen Lai
Updated over a week ago

How to make a Tax payment

Step-by-step guide on how to pay for your taxes with Reap

Written by Olivia Lam
Updated over a week ago

Restricted Expenses for Reap Pay

Find out what types of payments are not supported at Reap

Written by Olivia Lam
Updated over a week ago

What should I do if I encounter problems when using Reap dashboard, or if I want to inquire about a certain transaction?

Reap provide several channels for contact. Feel free to ask if you have any questions.

Written by Karen Lai
Updated over a week ago

What are scheduled payments?

You can schedule recurring payment in Reap. You can decide the frequency of the payment. You can pay recurring payment conveniently.

Written by Kevin Kang
Updated over a week ago

How do I create a payment schedule?

You can go to Payment management for creating a payment schedule. Follow several steps to finish setup.

Written by Kevin Kang
Updated over a week ago

How do I edit a payment schedule?

You can go to Payment management to view all your Scheduled payments. Editing payment according to your needs.

Written by Kevin Kang
Updated over a week ago