Overview

Reap is retiring direct debit (eDDA) as a repayment method for Cards. Your October 2026 statement is the last statement that will be repaid by eDDA, on November 20, 2026.

From your November 2026 statement onwards, you can repay your Card balance in one of two ways:

• Deposit funds and turn on Autopay (recommended) — your statement is repaid automatically from your deposited funds on the 2nd of each month.
• Make a repayment — you repay each statement yourself, using your deposited funds or a bank transfer.

You do not need to contact your bank. Reap will cancel eDDA on our side, and there will be no further debits from your bank account after November 20, 2026.

Key dates

Your first statement without eDDA is your November 2026 statement, due on December 20, 2026.

Going forward, each statement must be repaid in full by the 20th of the following month.

Option 1: Deposit funds and turn on Autopay

This is the recommended option. You deposit funds into your Reap account as collateral, then turn on Autopay. Your statement is repaid automatically from your collateral on the 2nd of each month — no manual repayments needed.

Deposit funds

Choose Deposit with fiat currency and enter the amount you want to deposit

To deposit funds:

1. Click Add funds. You can find it in the Cards section on the Home page, or in the top right corner of Cards > Balance & Statements.
2. Select Deposit with fiat currency.
3. Enter the amount you want to deposit and click Next. Send the funds in the same currency as your Card balance (USD or HKD).
4. Transfer the funds from your bank using the bank details shown on screen.
5. Enter the Reference ID shown on screen in the Reference or Remarks field of your bank transfer.
6. Tick the confirmation box and click I have transferred.

Copy the Reference ID into your bank transfer so we can match your deposit quickly.

Your credit limit is updated within 1 to 2 business days. You can check it on the Balance & Statements page.

If you hold USDC or USDT, you can select Stablecoins in step 2 instead. See How do I increase my Card credit limit? for details.

Turn on Autopay

Turn on Autopay to repay your statement automatically on the 2nd of each month.

To turn on Autopay:

1. Go to Cards > Balance & Statements.
2. Under Current card statement, turn on the Autopay toggle.

The Autopay toggle appears after eDDA has been cancelled following the November 20, 2026 repayment.

Option 2: Make a repayment

If you prefer to repay each statement yourself, use Make repayment. You can repay with your deposited funds (card collateral) or by bank transfer.

Choose how you want to repay your statement

To make a repayment:

1. Go to Cards > Balance & Statements.
2. Under Current card statement, click Make repayment.
3. Choose a repayment method and click Next.

Repay with card collateral

Select Card collateral, click Next, and follow the steps on screen to confirm. Your repayment is processed instantly from your deposited funds.

Repay by bank transfer

Enter the amount you transferred and upload a screenshot of your transfer

To repay by bank transfer:

1. Select Bank transfer and click Next.
2. Transfer your outstanding balance from your bank using the bank details shown on screen.
3. Enter the Reference ID shown on screen in the Reference or Remarks field of your bank transfer.
4. Enter the Transferred amount.
5. Upload a screenshot of your transfer (JPG, PNG, GIF, or PDF, up to 5 MB).
6. Tick the confirmation box and click Transferred.

Your outstanding balance is updated once we receive and match your transfer, usually within 0 to 2 business days.

Read our support article on how to make a manual repayment.

Avoid delays

For every deposit or bank transfer repayment:

• Use your Reference ID — enter it in the Reference or Remarks field of your bank transfer, so we can match your transfer to your account.
• Send from your company's bank account — the account must be held in the exact name of the company registered on your Reap account. Transfers from personal, director, or affiliate accounts cannot be credited automatically and may be delayed by 2 to 3 business days.
• Confirm your transfer — click I have transferred (for deposits) or Transferred (for repayments), so our team knows to look for it.

Frequently Asked Questions

Do I need to contact my bank to cancel eDDA?

No. Reap cancels eDDA on our side after the November 20, 2026 repayment. There are no further debits from your bank account after that date.

When is my statement due?

Each statement must be repaid in full by the 20th of the following month. For example, your November 2026 statement is due on December 20, 2026.

What happens if I miss a repayment?

If a repayment is not received in full by the due date, late fees and interest charges apply as normal. We also reserve the right to freeze your account if repayments continue to be missed.

Which option should I choose?

If you want your statement repaid automatically every month, choose Option 1 and turn on Autopay. If you prefer to repay each statement yourself, choose Option 2.

Why does repaying with card collateral reduce my credit limit?

Your credit limit is backed by the funds you have deposited. When you use those funds to repay your statement, your credit limit goes down by the same amount. To keep the same credit limit, repay by bank transfer instead.

Can I deposit funds before November 20, 2026?

Yes. You can deposit funds at any time. The Autopay toggle appears once eDDA has been cancelled after November 20, 2026.

I deposited funds, but my credit limit has not updated.

Deposits are usually credited within 1 to 2 business days. If your transfer did not include the Reference ID or was sent from a different account name, it may take 2 to 3 business days. If it has been longer, contact Reap Support.

What is the minimum deposit amount?

For fiat deposits, the minimum is USD 1. For stablecoin deposits, the minimum is 2 USDC or 2 USDT.

Something does not look right?

Contact Reap Support through the live chat in your Reap dashboard (bottom right corner) or at hello@reap.global with:

1. Your company name
2. The Reference ID of your deposit or repayment
3. A description of the issue

Include a screenshot of your bank transfer if your deposit or repayment is not showing as expected.